Why buy a rugged handheld computer and not a consumer-grade device? We feel the most important factor is overall cost — who doesn’t like to save money! Getting total cost of ownership (TCO) as low as possible requires organizations to deploy devices that will lead to maximum reliability and productivity in their work environment. Consumer-grade devices often don’t last a year when deployed to support mobile operations resulting in extremely high failure rates not to mention large repair, maintenance, and replacement costs. At the other end, ruggedized mobile computers routinely last four years or more even in challenging industrial environments.