Group Mobile Customer Comments

Group Mobile has always been dedicated to customer service and each year we work harder to perfect our processes to make things better for you. As a testament, we would like to share some comments from our customers with you.

"Mr. Lawson, I wanted to write you a brief note complimenting you on my recent experience with Justin Harry. My oldest son, recently called to active duty with the U.S. Army and deploying to Iraq in the very near future, needed a new laptop. Given the rigors of his operating environment, I thought a Toughbook the best option, and so contacted Group Mobile. I made an email request for assistance, and was immediately contacted by Justin. His responsiveness and professionalism was not only greatly appreciated, but reflects well on your company, particularly when one considers my order was for only a single laptop."

"The complete process from ordering to receipt of goods was flawless. Within minutes of placing my order I received a phone call verifying the credit card purchase. The delivery was ahead of schedule and the notification emails identifying each step along the way were greatly appreciated. I will definitely order online from Group Mobile again."

"This computer rocks! Thanks Group Mobile. I want to order another one in a few weeks."

"Thanks for the quick response. You guys really provide great service!

I will keep you in mind when I need another piece of hardware etc."

"Thank you. You folks have been wonderful to deal with and I will be referring others to you."

"We received our computer on October 25. Thank you for your diligence in keeping us informed of the shipping status of our order. That helps very much."

"I am just getting home from my deployment to Kuwait and the US Navy and found my CF19. This is the first time I have owned a Toughbook and I LOVE IT. It is going to enhance my reporting abilities in the Home Inspection and Environmental Testing field. Thanks again for the great service and a great product."

"I received the order as Advertised it was I asked for and on time could not ask for any better service or a better product fit great works perfect many thanks new customer and repeat customer"

"The process was very smooth and we had the pleasant surprise of receiving the laptop the very next day. You had indicated it might be shipped the next day. Underpromising and overdelivering is always a good policy."

"I would like to take a moment to compliment Linda for her assistance in getting this order, as well as the previous order, placed and received by us in a timely manner. She was extremely helpful and courteous. It is difficult to find good, competent people like Linda! She is truly an asset to your company!"

"Thanks very much for updating the website, I placed an online order yesterday. Your company has excellent customer service."

"We will keep you all in mind for future orders, please have a safe and fun holiday season"

"Hands-down, you have the best website for researching and purchasing rugged computers."

"My department just received a Gobook VR-2 notebook. We have deployed it as a mobile data terminal in a patrol car. So far the computer is running great and a vast improvement over the old Datalux."

"…We do appreciate the assistance. The Sheriffs office is saying great things about the laptops and we hope to purchase additional ones in the near future. Again, thanks."

"Yes yes yes......They did arrive on Nov 27 as stated. It has been a pleasure to deal with you and your firm. My compliments...."

"The order when great, you and your company are very professional and I would recommend both of you to anyone!"

"It was a pleasure to do business with you, the product I got from you is a very high quality one, thank you for serving me."

"Received the order complete. Everyone is excited with the early Christmas. Thanks for all of your help. Hope to continue a good business realtionshiop."

"Pleased to confirm we received the goods this morning. Please give my thanks to the team for excellent customer service, special thanks to Justin. Look forward to working with you soon."

"Both arrived this afternoon. Thank You! I will have my client up and running for Monday morning, and hopefully soon thereafter with the permanent unit. He will be in the field with a large number of contractors and staff so keep your fingers crossed."

"I would like to take this time to Thank You for all that you have done for me in producing the document needed for the Gobooks. This is where I bid farewell, the purchase order has been processed and it will go to the department to make the purchase themselves. You were very helpful and courteous, which makes my job easier, especially at this dead-line time. THANK YOU VERY MUCH, I HOPE YOU HAVE A GREAT AFTERNOON!!!! :0)"